The Disney Institute
Walt Disney World has a corner on the magic market. Not only are the Disney rides and food some of the world’s greatest, but their personnel, aka Cast Members, are some of the friendliest and most helpful in the world. This is not an accident. Disney takes great pains to train all of it’s employees to provide the very best customer service possible. Everyone from the princesses to the street sweepers, and even the cast members you never see, has been trained in the Disney manner of treating customers. This bit of Disney magic has not gone unnoticed by other … Continue reading